Terms & Conditions
Welcome to AskRumi. By creating an account or using the AskRumi application, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the application.
1. Eligibility
- AskRumi is intended for users who are 18 years of age or older.
- By using the application, you confirm that you meet this age requirement.
2. Account Registration
To access certain features, you must create an account using accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Our Services
AskRumi provides features including:
- AI-powered emotional wellness conversations
- Aura Check
- Bio-Well Scan booking
- Bio-Well Report viewing
- Wellness product access through our Shopify-powered store
We may modify, update, suspend, or discontinue any feature at our discretion.
4. Emotional Wellness Disclaimer
AskRumi is an AI-powered emotional wellness companion designed to provide supportive conversations and general wellbeing guidance.
AskRumi is not a doctor, therapist, psychologist, psychiatrist, medical practitioner, or licensed healthcare professional.
The information provided is for conversational and informational purposes only and should not be considered medical, psychological, or therapeutic advice.
If you are experiencing a medical or mental health emergency, please contact a qualified healthcare professional or your local emergency services immediately.
5. Acceptable Use
You agree not to:
- Use the application for unlawful purposes.
- Attempt unauthorized access to the application or its systems.
- Interfere with the operation or security of the application.
- Misuse AI-generated responses.
6. Payments
Payments for Bio-Well Scan bookings are processed through authorized third-party payment providers.
Booking cancellations, where applicable, are managed by authorized administrators in accordance with our Refund & Cancellation Policy.
7. Third-Party Services
AskRumi uses trusted third-party services, including AI providers, analytics providers, messaging providers, payment providers, and our Shopify-powered online store.
Your use of these services may also be subject to their respective terms and privacy policies.
8. Privacy
Your use of AskRumi is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Intellectual Property
All content, trademarks, logos, designs, software, and other intellectual property within AskRumi are owned by or licensed to us and are protected under applicable laws.
You may not reproduce, modify, distribute, or commercially exploit any part of the application without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, AskRumi shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the application or reliance on AI-generated responses.
11. Suspension or Termination
We may suspend or terminate access to the application if you violate these Terms or misuse the Services.
12. Changes to these Terms
We may update these Terms from time to time. Continued use of the application after changes become effective constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana, India.
14. Contact Us
For any questions regarding these Terms, please contact us:
Company: Frizcon Wellness Private Ltd
Email: info@askrumi.ai / Support@askrumi.ai
Phone: +91 9540467722
Address: Ocus Quantum, Sector 51, Gurgaon – 122018, India
