1. Introduction : AskRumi values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use the Ask Rumi application.
2. Information We Collect : We may collect the following types of information:
• Basic user details such as name, email, and contact information.
• Responses to wellness or engagement questions.
• Selfie images submitted for engagement purposes.
• Aura scan reports generated through Bio-Well devices.
• App usage data and interaction with the AI assistant Rumi.
3. Use of Information : We use the collected information to:
• Provide aura insights and engagement features.
• Enable booking and management of aura scans.
• Deliver AI-based explanations and interactions.
• Improve user experience and platform functionality.
• Communicate updates, services, and offers.
4. Selfie and Image Data : Selfie images uploaded by users may be used only for engagement features within the application. We do not use these images for facial recognition or external identity verification.
5. Data Storage and Protection : We implement reasonable technical and organizational measures to protect user data against unauthorized access, misuse, or disclosure.
6. Sharing of Information : We do not sell personal information. Information may be shared with:
• Authorized service providers who help operate the platform.
• Aura scan service providers where necessary to deliver booked services.
• Authorities when required under applicable law.
7. AI Interaction Data : Conversations with the AI character Rumi may be stored to improve system performance, enhance user experience, and develop better services.
8. User Rights : Users may request access, correction, or deletion of their personal information by contacting the support team.
9. Children’s Privacy : AskRumi is not intended for use by individuals under the age of 18 without parental supervision.
10. Changes to Privacy Policy : We may update this Privacy Policy periodically. Continued use of the app indicates acceptance of any updates.
11. Contact : For privacy-related questions or concerns, users may contact AskRumi support through the official communication channels listed in the application.